How to Cancel Airtel DTH Connection

How to Cancel Airtel DTH Connection

To cancel your Airtel DTH (Direct-To-Home) connection, you will need to follow a specific process as outlined by Airtel. Here’s how you can typically initiate the cancellation:

Method 1: Online Cancellation (Self-Help)

  1. Visit the Airtel DTH official website and log in to your Airtel DTH account using your customer ID or registered mobile number and password.
  2. Navigate to the “Account” or “My Account” section where you can manage your DTH account.
  3. Look for an option related to “Cancellation” or “Disconnect Connection.” It may be labeled as “Request for Disconnect” or something similar.
  4. Follow the on-screen instructions to initiate the cancellation process.
  5. Provide any required information, such as the reason for cancellation and other details as requested.
  6. Review your cancellation request and confirm it.
  7. You may receive an acknowledgment or reference number for your cancellation request.
  8. Airtel’s customer support team will contact you to verify the cancellation request and may provide further instructions.

Method 2: Contact Airtel Customer Care (Assistance)

If you prefer to cancel your Airtel DTH connection with assistance, you can contact Airtel DTH customer care:

  1. Dial the Airtel DTH customer care number from your registered mobile number. the Airtel DTH customer care number was 12150 or 1800-103-6065.
  2. Speak to a customer care representative and inform them that you want to cancel your Airtel DTH connection.
  3. Follow the instructions provided by the representative. You may need to provide your customer ID and other details for verification.
  4. Explain the reason for canceling your connection, and the representative will guide you through the cancellation process.
  5. You may receive a confirmation of your cancellation request, along with any additional instructions or information.
  6. Airtel’s customer support team will typically verify the cancellation request and provide further assistance.

Please note that there may be terms and conditions related to cancellation, including any applicable charges or notice periods. Be sure to inquire about these details during the cancellation process to avoid any surprises. Additionally, make sure to return any equipment (such as the DTH set-top box and remote) to Airtel as per their instructions.

How to Cancel Airtel DTH Connection


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