How to Refresh Airtel DTH
Refreshing your Airtel DTH (Direct-To-Home) connection can be necessary if you are facing issues with your DTH service, such as missing channels, freezing, or other technical problems. Here’s how to refresh your Airtel DTH:
Method 1: Using the Airtel DTH Website or App (Self-Help)
- Visit the Airtel DTH official website or open the Airtel DTH mobile app on your smartphone or tablet.
- Log in to your Airtel DTH account using your customer ID or registered mobile number and password.
- Navigate to the “Account” or “My Account” section, where you can manage your DTH account.
- Look for an option that allows you to refresh your DTH connection. This option may be labeled as “Refresh Connection” or something similar.
- Click or tap on this option to initiate the refresh process.
- Follow the on-screen instructions to confirm the refresh. It may take a few minutes for the refresh to complete.
- Once the refresh is successful, you should see an on-screen message indicating that your DTH connection has been refreshed.
Method 2: Using SMS (Self-Help)
- From your registered mobile number (the mobile number associated with your Airtel DTH account), send an SMS to 54325 in the following format:
REFRESH
- You will receive an SMS confirming the refresh request. The refresh process will begin, and it may take a few minutes to complete.
- Once the refresh is successful, you should see an on-screen message indicating that your DTH connection has been refreshed.
Method 3: Contact Airtel DTH Customer Care (Assistance)
If you’re unable to refresh your Airtel DTH connection using the self-help methods or if you encounter any issues during the process, you can contact Airtel DTH customer care for assistance:
- Dial the Airtel DTH customer care number from your registered mobile number. As of my last knowledge update in September 2021, the Airtel DTH customer care number was 12150 or 1800-103-6065.
- Follow the automated voice prompts or speak to a customer care representative.
- Explain the issue you’re facing and request a DTH refresh.
- The customer care representative will initiate the refresh process for you and guide you through any additional steps if necessary.
Refreshing your Airtel DTH connection should help resolve most technical issues. However, if the problem persists after refreshing, you may need to contact Airtel customer support for further assistance or troubleshooting.
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